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Accessibility

The Royalton New York Hotel (sometimes hereinafter referred to as “Hotel”, “we”, “us”, or “our”) is dedicated to providing exceptional service to guests of all abilities. We strive to provide online content that provides an excellent user experience for visitors of all abilities, using any type of assistive technology to access the website.

We base our website accessibility standards on the Web Content Accessibility Guidelines 2.1, level A + AA success criteria. In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through training of our personnel, engagement of experts and regular testing of our digital accessibility.

We welcome feedback

If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us at reservations@royalton-nyc.com with a description of the issue you encountered and your contact information. Your experience matters to us.

The Royalton New York Hotel website may contain material from social media sites such as Facebook and Youtube, which are used to share additional content about our property, facilities and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review further public accessibility information directly from Facebook, Youtube, Twitter and Instagram.

Accessible Features and Amenities

The Royalton New York Hotel is ADA compliant in accordance with the construction statutes of the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs.

Property features

Accessible public entrance.

The registration desk is 45” high. The hotel provides service to guests who are unable to use the registration desk at the accessible 30”-high Concierge desk.

Accessible route from the public entrance to the registration area.

Please note that there is currently not an accessible route from the public entrance to the accessible rooms, as the hotel elevator is not accessible.

Accessible emergency exit.

Accessible public restroom.

Accessible concierge desk.

Accessible route from parking area to the main entrance.

Accessible parking (valet only).

TTY for guest use.

Visual (strobe light) alarms.

Guest room televisions have closed captioning or closed captioning decoders are provided.

Accessible food and beverage outlet:

Forty Four Restaurant and Bar

Service animals are welcome at the (Hotel).

Accessible guest rooms

Please note that there is currently not a wheelchair-accessible route from the public entrance to the accessible rooms, as the hotel elevator is not accessible.

Deluxe ADA w/ tub

  • 1 queen bed
  • ADA Tub
  • TTY upon request, strobe light alarm

Deluxe ADA w/ shower

  • 1 queen bed
  • Roll-in shower
  • TTY upon request, strobe light alarm

From a digitally-accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on the Royalton New York Hotel website. The hotel is not responsible for any third-party content on the website.