If you misplaced an item during your visit to The Royalton Hotel please submit a claim here. If prompted, enter the client identification number 34217. You will receive a response regarding your personal property within 72 hours.
The Royalton New York is located on West 44th Street between 5th and 6th Avenues in the heart of New York's Midtown.
The mailing address is:
Royalton New York
44 West 44th Street
New York, NY 10036
Check-in: 3 PM ET
Checkout: 12 PM ET
Please note that guests must be 21 years old to check in to the hotel.
The Royalton New York's daily facility fee of $35 plus tax includes Wi-Fi, unlimited local and international phone calls and access to the business center (open 24 hours a day) and the fitness center.
No, we do not offer room service.
Yes, Wi-Fi is included in the facility fee. No password is needed.
Yes, there is a fitness center on the 4th floor with Peloton bikes, cardio machines and strength-training equipment. Access to the gym is currently limited to one guest or two guests in the same party, and a reservation is required. Please visit the front desk to make a reservation and learn about our health and safety measures.
Yes, there is a safe in the closet.
Breakfast is not included in room rates.
No. Each room has its own stand-alone cooling unit. In the winter, the cooling function is turned off and we use fans to circulate heating from a separate hot water coil.
The restaurant and bar are temporarily closed. We would be happy to recommend restaurants steps from the hotel.
The bar is temporarily closed. We look forward to reopening.
Yes, we have some connecting rooms, including Standard and Superior Rooms. Penthouse South and Penthouse North also connect.
No, we do not offer in-house laundry service. However, we can arrange to send out your dry cleaning Monday through Saturday. There is a laundry bag inside each guestroom closet with dry cleaning pricing, information and pick-up times.
We welcome dogs! There is a fee of $100 plus tax per room to cover the additional cleaning. Unfortunately, we aren't able to welcome cats or other pets.
No. We do have a limited amount of air mattresses available for an additional charge of $25 per night.
Self-parking is available. The Hippodrome garage is located on 44th between 5th and 6th beside the hotel.
The self park rates are:
$55 for sedan
$70 for oversized/luxury vehicle
Payment is accepted at the garage, not at the hotel.
No valet parking available
The incidental hold is now $100.00
JFK: 45 minutes to 1 hour (cab fare: $52 flat fee plus toll and tip)
LGA: 40 minutes (cab fare: $35-$55 metered)
EWR: 1 hour (cab fare: $85-$120 metered)
Yes, each guestroom has a small refrigerator. A limited number of additional refrigerators are available by request.
Yes, we accept cash at checkout. However, we require a credit card deposit for the room rate plus tax plus $200 for incidentals at check-in.
Yes! We can hold up to three parcels at no charge. For each additional parcel, there is a fee of $20.
No, the hotel does not have ice machines. Ice is not available.
Yes, both an iron and ironing board are located in the closet.
Yes, all televisions are equipped with Chromecast, which allows you to use your personal devices to interact on a larger screen.
Yes, all televisions have HDMI ports.
No, the rooms do not have radios. However, you can stream music using the smart TV in your room.
In order to use the fireplace, the New York City Fire Department mandates that the temperature outside be below 45 degrees Fahrenheit or 7 degrees Celsius. In addition, you must be in the guestroom when the fireplace is lit.
No, we do not have cribs. However, we do have a limited amount of Pack 'n Plays available upon request for no additional cost.
We are unable to book babysitting services. However, we recommend the following two services:
Baby Sitters' Guild
There is a Walgreens located on 530 5th Avenue between 44th and 45th Street.
The guestroom bedding is made with feather products. Hypoallergenic bedding is available upon request; please let us know at the time of booking.
In each guestroom, the Royalton New York offers shampoo, conditioner, body gel and lotion by Pure Brand. Hair dryers and makeup mirrors are provided as well.
Forget something? Give us a call at the front desk. We keep Q-tips, shower caps, toothpaste, deodorant, sewing kits, tampons, universal adaptors, slippers, razors and shaving cream, collar stays and electric water kettles on hand.